Shipping policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

 

 

Shipping Times
Estimated delivery times depend on your location:

  • Europe: 5–10 business days

  • United States: 5–12 business days

  • Rest of the world: 7–15 business days

Please note that delays may occur during peak seasons or due to customs.

 

 

Shipping Costs
We offer:

  • Free shipping on all orders (if applicable)
    or

  • Shipping fees are calculated at checkout based on your location.

 

 

Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can track your order at any time using this number.

 

 

Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on your country. These charges are the responsibility of the customer.

 

 

Delayed or Lost Orders
If your order is significantly delayed or lost, please contact us at:
support@belunae.com

We will investigate and assist you as quickly as possible.

 

 

Incorrect Address Disclaimer
Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

 

 

Contact Information
For any shipping-related questions, contact us at:
support@belunae.com